Privacy Policy

At Selling Sur (“Selling Sur,” “we,” “our,” or “us”), protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, store, and share information in connection with your use of this website, any other websites operated by Selling Sur, our mobile apps, and any products or services that reference this Privacy Policy (collectively, the “Service”). By using or accessing the Service, you agree to the collection, use, transfer, storage, processing, and disclosure of your information—including personally identifiable details—as described in this Privacy Policy. If you do not agree with these terms, please refrain from using any part of the Service, registering an account, or making a purchase.

Please note that Selling Sur’s services and systems are hosted on servers located in the United States and Canada. If you access our Service from outside these countries, you acknowledge that your information (including cookies and other data) will be processed and stored in the United States and Canada, which may not provide the same level of privacy protection as your home country. By using our Service and submitting your information, you consent to this transfer and processing.

Information We Collect:

 

(a) General Usage
You may browse the Service without sharing any personal information. However, we automatically collect certain non‑identifiable information about your use of the Service. In order to access some features, you may be asked to provide information that identifies you—such as your name, address, email, phone number, or other details classified as personally identifiable under applicable law. You may also share information about properties or third parties, for instance when saving properties, contacting agents, or sharing listings. We may combine this information with other data we obtain through your interactions with us.

(b) Accounts and Logins
When creating an account, we may request information such as your email address and a password. You are responsible for keeping this information accurate and up to date, including maintaining a valid email address. We cannot be held liable for issues that arise due to outdated or incorrect information. You can update or change your account details in your “My Account” settings.

(c) Payments
When making a payment to Selling Sur, you will be asked for details such as credit card information, billing address, and other relevant data. This information is transmitted securely to third‑party payment processors. We do not store your payment details and are not responsible for how third‑party processors handle your data.

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(d) Public Content
If you choose to provide public-facing content (for example, reviews, photos, or listing information), it may be visible to others using the Service.

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(e) Location Data
With your consent, we may collect general or precise location data to personalize your experience, such as showing properties near you.

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(f) Automatically Collected Data
We may gather technical information like IP addresses, browser types, device information, and browsing activity to improve our Service and user experience. We use cookies and web beacons for tracking and analytics.

• Cookies: Small files stored on your device that help us track activity and improve your experience. You can adjust your browser settings to manage cookies, but some features may not work properly.

• Web Beacons: Small graphic elements that help us understand user behavior and refine our Service.

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(g) Third‑Party Analytics
We use analytics providers (such as Google Analytics) to collect usage data through cookies and similar tools. You can opt out of Google Analytics by visiting their opt‑out page.

(h) “Do Not Track” Settings
Choosing “Do Not Track” in your browser may not always stop our tracking technologies. To fully opt out, you’ll need to disable cookies and other tools in your settings.

 

 

How We Use Your Information:
(a) General Purposes
We use your personal information to operate and manage your account, improve our Service, communicate with you, develop new features, and personalize your experience. We may also use it to resolve disputes, prevent fraud, comply with laws, or enforce our policies.

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(b) Communications
We may use your information to respond to questions or support requests. You may receive promotional emails about our services or offers, which you can opt out of at any time. Service‑related communications (such as account updates) cannot be opted out of. You may also choose to opt in or out of SMS notifications.

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(c) Non‑Personal and Aggregate Data
We may use non‑identifiable or aggregated data for analytics, marketing, or improving our offerings. We may also share this type of data with partners, provided it is not linked to your personal details.

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(d) Information Retention
We retain information as long as needed for business operations, legal compliance, or fraud prevention. We may delete information at our discretion, subject to applicable law.

Information Sharing:
We may disclose personal information for business purposes to:

• Service providers

• Affiliated companies

• Analytics providers

We may also share information with trusted business partners as necessary to provide certain products or services, always in accordance with this Privacy Policy or a comparable agreement.

Legal Disclosures
We may release your information if required by law, to protect our rights or safety, or in response to valid legal processes.

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Business Transitions
If Selling Sur undergoes a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the relevant parties involved in that transaction.

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Disclaimer
While we take steps to protect your information, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

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Information Security
We use reasonable safeguards to protect your data and ensure secure transmission. However, no system or network can be guaranteed completely secure.

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Children’s Privacy
Our Service is intended for users 18 and older. We do not knowingly collect information from children under 13. If we learn we have, we will delete it promptly. Parents or guardians can contact us at info@sellingsur.com if they believe a child’s information has been provided to us.

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Linked Websites
The Service may contain links to third‑party websites. Selling Sur is not responsible for those sites or their privacy practices. Please review their policies before interacting with them.

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Policy Updates
We may update this Privacy Policy at any time. Changes will be posted within the Service or communicated through reasonable means. Your continued use of the Service after updates signifies your acceptance of the revised policy.

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Accessing or Updating Your Information
You may request access to, correction of, or deletion of your information by contacting info@sellingsur.com. We will make reasonable efforts to accommodate requests unless it is impractical or impacts others’ privacy.

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Enforcement
If you believe we have not followed this Privacy Policy, please contact us at info@sellingsur.com with “Privacy Policy” in the subject line. We will review and address your concerns promptly. This policy is governed by the laws of Cabo San Lucas, BCS, Mexico, and any disputes must be brought before the appropriate courts.

Questions
If you have any questions about this Privacy Policy, reach out to us at info@sellingsur.com.